Has the internet changed the nature of the way shopping occurs in stores these days? more
To a society fascinated with the process of buying and consumption, a great retail experience should be of significant importance; yet despite the fact that 90% of dollars are spent “in store,” the media are crowded with stories and analysis of “online experience” but scant mention is made of the ways in which we can improve the “in-store” experience for consumers.
At Novitaz, we believe in growing business for our clients by providing superior customer-centric solutions through a highly focused and specialized alliance partner team. We extend our technology and business solutions through a select alliance network of market leaders, consultants, and innovators to provide our clients the best specialized skills and tailored customer growth solutions.
About IBM
Becoming customer focused is critical in today’s competitive retail industry. The starting point for this transformation is leveraging customer data across the company. To achieve this goal, integration of your business processes and technology is essential. By developing greater insight into the shopping habits and expectations of your customers, you can provide a more satisfying shopping experience, drive sales, and develop a clientele who will recommend and promote your store to others. Learn how the IBM/Novitaz partnership can help you put the shopper at the center of your strategies and operations to become truly customer focused.
