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Has the internet changed the nature of the way shopping occurs in stores these days? more

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The Future of the Check In - Check In 2.0!

Facebook Places, Foursquare and just about every Social Networking seems to be focusing on location these days. But the problem is they all rely on some sort of check-in, whether it be manual check-in by the user or using the latest GPS/Geo-fencing based check-in.



Knowledge

The NovitazEdge Knowledge package provides you with the personalized knowledge that will enable you to deliver the level of service your most valuable customers expect. Our solution is the missing link in converting previously lost opportunities into sales.

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NovitazEdge Knowledge Highlights

  • Identifies the top 5% of your customers: those who contribute 20-25% of sales revenues and 25-45% of the profits (source: IBM Consulting Report).
  • Collects offline customer information including time spent, interaction time, and lost sales.
  • Recommends new and cross-sell/up-sell opportunities
  • Allows you to maintain recency/frequency scores, frequency trends, average stays per visit, shopping speeds, and more.
  • Helps create a unique customer shopping experience by institutionalizing and maintaining customer intelligence data and triggering appropriate actions while you have the mind share of your customer.